Furnishing Information to detect theft of electricity-institution of Award

To curb menace of increasing trend of theft of energy, DHBVN has decided to introduce shceme of Reward to persons giving information about theft of energy guidelines for operation of scheme are as below :-

1) The informer under the scheme shall be required to inform at toll free telephone no. 16001801011 for Hissar District, Telephone number 01662-221527 for DHBVN or email at hookacrook4dhbvn@yahoo.co.in or hookacrook4dhbvn@gmail.com of DHBVN giving details of person (s) making theft of energy along with mode of theft.

2) The informer at the time of giving information shall also give his secret code word to claim reward. The operator shall record secret code word against the complaint no. in the register maintained exclusively for this purpose and shall give a unique complaint no. to the informer. In case of email the code word sent along with email shall be recorded by DHBVN.

3) If theft is discovered a minimum amount of Rs. 500/- per case shall be given immediately to the informer on providing correct secret code word and unique complaint number and exact details of the theft he had intimated.
4) If DHBVNL is able to recover the assessed theft amount, 10% of the amount realized subject to maximum of Rs. 25000/- per case shall be given to informer on providing correct code word and unique complaint number.

The amount of reward shall be given in cash by XEN/Monitoring DHBVNL, Hisar on correct production of unique complaint number/secret code word.

It has been further decided that the decision of the Nigam with regard to the quantum of the reward and person to whom payable will be final. The details of informers shall not be in public domain.

These instructions will take effect immediately.

Wide publicity may be given in the field, so as to make the scheme successful.